Businesses operate in a complex world that is continuously evolving and changing. Today’s technologies aren’t just practical – they’re essential. Keeping abreast of new developments can be challenging, so it’s important to understand the business communication technologies that are taking over the market now.
The rise of chatbots has been incredible in the past few years. More people are using bots than ever before, and this trend is expected to continue. Chatbot technology allows people to engage with digital services without leaving the comfort of their own homes. Chatbots are simple and easy to use, which is why they are growing in popularity. The functionality of a chatbot depends on its particular platform.
IP Phones (VoIP)
What is an IP phone? It is a phone that allows users to make and receive calls over the internet rather than via a traditional phone network. IP phones are cost-effective as they don’t require a physical connection between the phone and the internet. They can be used worldwide and don’t rely on the customer’s location.
Augmented Reality (AR)
AR is a branch of artificial intelligence that blends digital content with the natural world to create new experiences. With AR, AI combines cameras, sensors, and computer vision to overlay information over the real world. AR can be used for many purposes, from creating more immersive training scenarios to practical uses such as optimizing energy usage.
AR is making waves on social media platforms, helping businesses to connect with their audience and create more engaging content. Companies can also use AR to help customers navigate product catalogs and quickly find the information they need.
Web Real-Time Communication, or WebRTC, is a web technology that allows audio, video, and data to be transmitted between browsers and web clients. It reduces reliance on proprietary extensions such as Flash or Silverlight and makes sending data between browsers or devices more accessible. WebRTC enables browser-to-browser voice calls and video and audio conferencing, which is helpful for businesses when collaborating with clients or staff worldwide.
Social intranets are a collaborative tool that allows users to create and access content across different social media platforms. This content can be accessed on any device, including desktops, laptops, tablets, and mobile phones. The social intranet platform can be accessed through a single login.
A social intranet allows team members to collaborate on projects and access content, such as product manuals and FAQs. It also creates a consistent social media experience. A social intranet allows companies to manage content across social media channels and create a consistent experience across the entire company.
Perceptions of growth, innovation, and adoption of new technologies can change quickly in the business environment. It’s essential to stay on top of trends, whether new technologies or changing business practices, to be sure you aren’t missing out on any opportunities.