Normally, you should not see very many system errors on your Xbox console. In fact, I have used three Xbox models – Xbox One, One X and Series X – without seeing a single system error.
But if you are unlucky enough to suffer from system errors with the error code 100, you are 1) far from alone because many are affected and 2) not out in deep water. There are some solutions to try.
Error code E100 means that something went wrong at the system level in your Xbox console. Unfortunately, the error code indicates that your game console may need to be repaired by Microsoft or an authorized workshop.
E100: This error code indicates that there is a hardware problem with the Xbox console. Unfortunately, you have to send a request to have the console repaired.
Before contacting Microsoft or the retailer where you purchased your game console, there are a few things you can try first.
When you encounter error code E100, there are four things you can try to solve the problem:
- Restart your game console
- Make a cold start
- Update the system software
- Perform a factory reset
So these are basic things to try and even if you are a complete beginner on the Xbox consoles, this is no wonder.
1. Restart your Xbox console
The first thing you should try, and the most logical thing to try, is to restart the game console.
If your Xbox responds to commands from the controller, you can hold down the Xbox button on the controller and restart that path. Wait until the reboot process is complete.
Did it work? In most situations, a reboot can solve the problems. If not read on
2. Make a cold start of your Xbox
When you restart or “shut down” your game console, data may still be stored in the memory of the device.
If what causes error code 100 does not clear properly but stays in memory, the problem may recur after a reboot.
To clear the memory completely, turn off your Xbox normally and then unplug the power cord from the back. Wait 30 seconds, reconnect the cord, and restart your Xbox.
3. Update the software in offline mode
Really? The problem is still not solved? Time to strike with a bigger sledgehammer and update the software in offline mode.
When error code 100 occurs, you can choose to run a troubleshooting. That way, you can choose to update the game console’s system software via a USB stick. Follow the instructions below or on the Microsoft website.
How to use:
- Download this zip file (5.5GB) on the computer
- Unzip the zip file and copy $ SystemUpdate to a USB memory
- Turn off your game console and unplug the power cord for 30 seconds> Reconnect the power cord
- Hold down toggle button (located on the left of the console) and Ejectbutton (on the front of the console), and then press Xboxbutton on the console.
- Hold down the buttons for 10-15 seconds
- When two notes are played every few seconds, release the buttons
- Insert your USB memory
- Select Offline system update> Follow the instructions on the screen
This is a radical step that will hopefully solve the problem completely. If not, go to the fourth and final step.
4. Factory reset the game console
Time to factory reset the game console. All games are deleted, settings are reset and you have to log in to your Xbox Live account again – just like when you first picked up the game console from the box.
You do not have to worry about your savings files. They are securely stored on the Xbox service, so when you reinstall a game, the save files are automatically transferred to the console as usual.
To factory reset your Xbox:
- Press the Xbox button on the controller
- Select Profile and system> Settings> System> Console information
- Select Reset Console
- Select Reset and delete everything
- Wait until the process is complete
It’s not harder than that. It may take a while before the reset is complete, so grab a cup of coffee and call a friend or something for a while.