How to

Here’s how to fix the Netflix title not available error on your Android device

Here's how to fix the Netflix title not available error on your Android device

Do you keep receiving an error message saying that the content you want to watch on Netflix isn’t available in your country?

It happens more often than you might think. There is a whole FAQ section dedicated to this issue on Netflix’s website.

Please let us know if you need assistance fixing this issue. In order to bypass this error, you can do the following:

Sign out and sign back in

You may be experiencing some trouble with Netflix’s Android app. You should usually be able to solve this problem by just signing out and back in.

You can do that by following these steps:

  1. In the Netflix app, tap the Menu button (upper left corner). The More button (lower right corner) can also be tapped.
  2. To sign out, scroll down and click Sign Out.
  3. Please confirm that you are signing out.
  4. Please wait a couple of seconds.
  5. Start the app, and sign back in.

A different connection should be tested

This issue may also be caused by your home network. To test that, you need to use the Netflix app on your device on a different network. Using mobile data instead of your home’s WiFi network is the best solution. You can also use WiFi facilities at a neighbor’s or a friend’s home or in a coffee shop if that is not an option.

The problem is likely with your home network if Netflix works well on another connection. Activate the app again after you’ve started it. The person who set it up for you may have made a mistake that caused Netflix to send you that error message. You should contact them and ask them to fix the problem. Check with your ISP to see if it can send over a technician to fix the problem.

Contact Netflix’s customer service

It might be Netflix’s fault if signing out and back in or using a different network didn’t fix the problem. Check with their support team to see if they know what’s going on. Who knows, maybe they can pinpoint exactly what’s wrong with you.

Alternatively, you can call them (it’s free if you use the Android app) or chat with them live.

Do you use a VPN? Things get a little tricky

A proxy error message appears when Netflix detects your VPN’s IP and detects your VPN while you’re using the site.

You can also get the message “This title is not available in your current region.”. If you use a VPN on Android, you will receive a “Please select a different title.” error. It happens less often, but is still a problem.

So what’s going on?

Netflix essentially realized you were using a VPN with its service. You can’t do that because it has to geo-block content to uphold the licensing agreements it signed.

Netflix says the solution is to disconnect from the VPN. Sure, that will fix the error, but you won’t be able to unblock the movie or show you wanted to watch. It’s still a bad fix, no matter how seldom it happens.

What should you do then?

Start using a VPN that can evade Netflix’s detection methods. To do that, it has to regularly refresh its servers’ IPs. That way, its IP addresses don’t get completely blacklisted.

However, finding a VPN that does that can be difficult. VPN providers don’t advertise how often their IPs are refreshed on their websites.

Your best bet is to use StreamCatcher (https://streamcatcher.proprivacy.com). It’s an online service that shows you which countries Netflix titles are available in. Also, it recommends which Netflix VPNs you should use.

Netflix should have no problem working with the VPNs recommended by StreamCatcher. ProPrivacy is one of the biggest VPN review sites on the web, and their suggestions are backed by their data. They test VPN services regularly to see which ones can unblock Netflix at all times.

Is there another way to bypass the Unavailable Title Error when using a VPN?

You can try using the same tricks that work for bypassing the Netflix proxy error. Here’s a quick summary of what you need to do:

  • Restart the VPN connection.
  • Restart your VPN application.
  • Connect to a different server (preferably one optimized for Netflix).
  • If you haven’t already, update the app.
  • Use incognito/private mode and clear your browser’s cookies and cache.
  • Obtain a dedicated IP address.

To be honest, the best solution is just to use a VPN that can unblock Netflix 24/7, such as ExpressVPN or NordVPN.

Netflix detects VPN IP addresses, but how?

They shouldn’t have much difficulty doing that. When multiple users are logged in from the same IP address, and the address belongs to a data center, it’s pretty obvious the address belongs to a VPN (or proxy).

We don’t believe Netflix bothers with that kind of detection. Having a whole team dedicated to monitoring the source of user traffic wouldn’t be a wise investment, since it would take too much time and manpower.

Netflix likely uses geo-location services (like IP2Location). Businesses provide them with databases containing VPN and proxy IP addresses. Netflix only needs to pay for them (obviously) and use scripts to go along with them. 

Therefore, when the site detects that a connection is coming from an IP address in those databases, it automatically blacklists it and displays this unavailable title or proxy error message.

Would You Like to Learn More About the Unavailable Netflix Title Error?

IF YOU ARE AN ANDROID USER, AND KNOW WHAT ELSE COULD CAUSE THIS ERROR AND HOW TO FIX IT, please let us know in the comments below. If you know which VPN providers work or don’t work with Netflix, please mention them.

Most Popular

To Top