The mobile operators Tele2 and Comviq have sent 3,300 secret telephone numbers to directory inquiry companies. These have since published the information on the internet for public viewing.
- The problem arose on November 25, 2020
- Took three months to pay attention to the problem
- The customer contacted Tele2 and asked why her information was visible online
According to information, it is a system error that changed the status of the customer profiles and the error was only discovered three months ago. It happened when a migration of a program was performed, and the problem was noticed by a Comviq customer who contacted the owner Tele2.
The website Surfa is the first to publish the news about the number leak, and according to their article, it is the third time in five years that customer information has been incorrectly disclosed to directory inquiries companies.
And the problem of incorrect sharing of privacy data such as phone numbers can have far-reaching consequences.
A secret number normally means that it is not possible to find a directory inquiry company. The reason why someone chooses a secret number differs from case to case, but many do so for security reasons.
When an operator like Tele2 suddenly discloses telephone numbers that should not be public, it can in the worst case lead to serious threats against individuals.
The website Surfa also writes in its article that mobile operators such as Telenor do not automatically share new telephone numbers and other personal information with directory inquiry companies. Neither do Vimla and Hallon.
Tele2, on the other hand, sends information, but only with the consent of the number owner.
Surfa has an excellent article with solid information about the news on its site here.